Updated April 19, 2023
Types of Collected Information
The information collected as a result of your access to or use of the Site generally falls into the following categories:
• Information that you voluntarily submit using the Site, for example, your contact information, requests for services, and any images or other content that you may choose to provide.
• Other information collected through your use of the Site, for example, data collected by the servers used to operate the Site (e.g., IP addresses and device information), location information, data collected by analytics and advertising services, data collected when you connect using or share information via social media platforms, and data collected by cookies and tracking technologies.
Information You Submit
We will collect any and all information that you choose to submit through, using, or in connection with the Site, including, without
limitation, the types of information described below.
Personal Information: You can visit the Site without submitting your personal information to us but you will be required to provide your personal information in order to request information from us, to activate or sign into your customer account (where that option is available), to purchase products or services using the Site (where those options are available), to participate in Company promotions or
Messages and Requests for Quotes, Estimates, and Information: To request a quote for a product or service, to request information, or to send us a message via the Site, you may need to provide your email address, telephone number, and other contact information, as well as, as applicable, details of the products, services, or information in which you are interested. If you use any chat or similar feature on the Site, we will collect all text and other information and content that you may provide or input using those features.
Marketing Communications: If you sign up or otherwise opt in to receive updates, promotional communications, or related materials from us, you will need to provide your email address, mailing address, or telephone number. We will use this information to provide you with promotional and other communications pertaining to our and our affiliates’ products and services via email, physical mail, or
telephone, as applicable. You may opt out of receiving promotional or marketing communications from us at any time by following the unsubscribe instructions in the applicable email or by contacting us using the information below under “How to Contact Us.” We may use third-party providers to deliver these communications to you.
Careers: The site may allow you to submit a job application or related materials to us. We may use that information to evaluate your qualifications and consider or respond to your inquiry or application. Your submission of a resume, job application, or related materials does not in any way require Company to review that information or consider you for employment or any other opportunity. To view career opportunities at Company or to submit a job application you may be redirected to an online career portal operated by a third party. We encourage you to review any terms and privacy policies posted on that portal.
Our Social Media Pages: Company is active on social media. You may have the opportunity to comment on social media platforms regarding Company and the products and services we offer or to submit related photos or other materials. Company reserves the right to post on the Site, other websites, and social media pages any comments or content that you post on our social media pages or provide to us through social media.
Other Information Collected
As you use the Site, certain information can be passively collected—that is, gathered without the user actively submitting the information or being concurrently made aware of the collection of information —using various technologies. Information is passively collected in a variety of ways, including as described below
IP Addresses and Related Data: We will collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Site, including the search engine(s) and the keyword(s) you used to find the Site, the pages you access on the Site, the websites you access before and after visiting the Site, web browser type and add-ons, screen resolution, date and time stamps, Site traffic analysis, clickstream data, approximate geographic location, performance data, Internet protocol (“IP”) addresses assigned to the computers and other devices from where you access the Internet, your Internet service provider (ISP), device ID numbers and unique identifiers, media access control (MAC) addresses, and operating system information. Company may use this information to administer the Site and its servers, to generate statistical information, to monitor and analyze Site traffic and usage patterns, to monitor and help prevent fraud, to investigate complaints and violations of our policies, and to improve the Site
Analytics: The Site uses third-party analytics tools (e.g., Google Analytics) to collect and process data about your use of the Site, including when you visit the Site, URLs of the websites that you visit prior to visiting the Site and when you visit those websites,
and IP addresses assigned to the devices from where you access the Internet. Our analytics providers may set and read cookies to
collect this data and your web browser will automatically send data collected by those cookies to our analytics providers. Our
analytics providers use this data to provide us with reports that we will use to improve the Site’s structure and content.
Online Advertising, Advertising Networks, and Retargeting: Some companies that help Company deliver interactive online advertising, such as banner ads, may collect and use information about Site visitors to help Company better understand the types of advertising or promotions that are most appealing to its customers. Company may also participate in advertising networks and related services that are managed and provided by third-party agencies, technology vendors, and research firms, including Google Ads and advertising services provided by Facebook (sometimes referred to the Facebook “pixel”) and Pinterest. These services collect information about your interactions with the Site and other websites and will use that information to target advertisements for goods and services and to display those advertisements on other websites. The information collected may be associated with your personal information.
We may also enable and implement on the Site the following Google Analytics Advertising Features: Remarketing with Analytics, Demographics and Interest reporting, Campaign Manager integration, Display & Video 360 integration, Google Display Network (GDN) Impression Reporting, and Segments. Remarketing with Analytics uses Google Analytics cookies to serve advertisements to you across the Internet based on your visits to the Site. Demographics and Interest reporting uses a third-party cookie to collect information about our Site traffic by tracking users across websites and across time, which generates a report for us to better understand Site users. Campaign Manager integration allow us to view, analyze, and create remarketing lists using our Campaign Manager data in Google Analytics. Display & Video 360 integration allows us to create remarketing lists in Google Analytics and have those lists available in Display & Video 360. Google Display Network (“GDN”) Impression Reporting allows us to measure the impact of unclicked GDN Display ad impressions on website behavior and conversions. Segments allows us to isolate and analyze subsets of Site users by sorting our Google Analytics data.
To opt out of remarketing advertising provided through Google, to customize your ad preferences, or to limit Google’s collection or use this information, visit Google’s Safety Center (https://safety.google/) and Google’s Ad Settings (http://www.google.com/settings/ads) and follow Google’s personalized ad opt-out instructions (https://support.google.com/ads/answer/2662922?hl=en&ref_topic=7048998). Opting out will not affect your use of the Site.
To modify your Outbrain profile settings, click here (https://my.outbrain.com/recommendationssettings/home). If you have a Facebook account but do not wish Facebook to collect data relating to you via the Site, we suggest that you: (a) hide social media platform plug-ins using an ad blocker; (b) always log off completely from Facebook before visiting other websites and delete all related cookies; and, (c) where the option is available, disable the advertising services and networks operated by Facebook.
How Collected Information is Used and Shared
Purpose Collected and Communication with You: We will store, use, and share your personal information and other Collected Information for the purpose for which it was collected (for example, to process and communicate with you, to administer your customer account and maintain your purchase history, and to provide support to Site users) and to provide you with information and communications that you request. We may send you service communications such as welcome letters, those regarding estimates and service scheduling, billing reminders, information on technical service issues, security announcements, and requests for verification of information. You can opt out of receiving promotional emails at any time by following the steps as described in the applicable email. If you provide us with a telephone number, we may call you in response to your questions or comments or with respect to
your orders and, as described below, we may send you text messages.
Data Aggregation and Analysis: We may anonymize and aggregate personal information and usergenerated content, and aggregate other Collected Information, and use and disclose that aggregate data in any manner for our business purposes, in each case to the extent permitted by applicable law. Such purposes include to understand Site users’ behavior and usage patterns, to improve and enrich our products and services, to determine what kinds of products and services we can provide, the monetization of such aggregate data, and to license, sell, and otherwise distribute aggregate data to third parties. We may provide aggregate information to our affiliates, suppliers, and other third parties for these purposes.
Lawful Processes and Protection of Company: We may use and share Collected Information in accordance with and in response to regulatory authorities, courts, law enforcement and governmental agency requests, emergency services, and other necessary third parties for legal, protection, security, and safety purposes (e.g., to comply with laws or regulations, to respond to subpoenas and legal processes, to perform credit checks, or to protect the safety of our employees, agents, customers, or any other person). We may use Collected Information and share it with third parties if we believe doing so is necessary or appropriate to protect our rights or the rights of others, including to enforce our agreements, policies, and terms, to bring legal action, to protect our operations and assets, or to pursue remedies or limit damages that we may sustain.
Storage of Information
Collected Information will be stored and processed in the United States and in any country where our or our suppliers’ servers, databases, or facilities are located or operated. By accessing, receiving, or using the Site, you acknowledge and agree that information may be transferred outside of the country from which you access the Site and that such countries’ data protection and related laws, regulations, and rules may be different, and may require a lower standard of protection, than those of the jurisdiction from where you access the Site.
Information from Children
The Site is not directed at children under 13 years of age. Company does not knowingly collect or use information from children under 13 through the Site.
How to Contact us
The Third Estimate Corp
30500 Solon Industrial Pkwy
Solon, OH 44139
330-922-3200 or 216-937-2030