Over the last few years, there’s been a quiet but major shift in the roofing industry. Big national corporations or private equity firms own many companies that look local from the outside. They keep the same name, logo, and phone number, so it’s easy to assume you’re working with a small, locally owned business — but that’s not always the case.
So why should you care when all you want is a properly done roof? Turns out, it matters more than you think.
Looks Local, But Decisions Come From Elsewhere
These corporate-backed roofing companies are often part of a larger network focused on fast growth and big profits. That can change how the business operates. Quality, service, and accountability can sometimes take a backseat to meeting investor expectations. Yes, the crew might be local, but the decisions about pricing, products, and priorities often come from an office in a completely different state. And when something goes wrong, you might find yourself dealing with a call center instead of someone from your community.
Why Choosing Local Still Matters
Local businesses are rooted in their communities. They rely on word of mouth, repeat customers, and their reputation to grow. That means they have a real incentive to do the job right and make sure you’re happy, not just today, but for years to come. You also get personal service. You know who you’re talking to, who’s coming to your home, and who to call if something needs attention. There’s no corporate red tape or layers of management. And when you hire local, your money stays local. You’re supporting local jobs, local suppliers, and families right here in your community.
What You Should Ask Before You Hire
Before you sign on with a roofing company, take a minute to ask a few simple questions
- Are you locally owned and operated?
- How long have you been in business?
- If there’s a problem, who makes the final call?
- Will I be dealing directly with your team?
The answers can tell you a lot and help you avoid surprises down the road.
Why We’re Proud to Stay Local
At The Third Estimate, we’ve been locally owned and operated since 1996. We’re proud of that, and we’re not going anywhere. Our roots are here, and so is our commitment to the families and communities we serve. We also believe in giving back. Whether it’s sponsoring local events, supporting community projects, or simply lending a hand when someone needs help, we’re here to do more than just work on your home. We’re here to be part of your neighborhood. To us, our customers are more than just appointments on a calendar. They’re our neighbors, our friends, and the reason we’ve been able to grow for nearly three decades. So, before you choose a roofing company, ask who they are. And if you want service that comes with heart, experience, and local accountability, we’re ready when you are.
Contact The Third Estimate today for a free consultation and see why we’re the trusted choice for homeowners across Northeast Ohio. Remember, we’re “Small Enough to Listen, Big Enough to Deliver!”
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